Frequently Asked Questions
General Questions
What is Pasyecommerce?
Pasyecommerce is India’s most demanding online shopping platform, offering a wide range of trending and problem-solving products at highly competitive prices for both individual (B2C) and business (B2B) customers.
Do you offer bulk purchase or wholesale pricing?
Yes, we cater to both retail and wholesale buyers. Businesses can contact us for bulk pricing, special offers, and customized solutions.
Are your products genuine and of high quality?
Absolutely. We source our products from verified suppliers and ensure strict quality control to deliver genuine, high-quality items every time.
Can I place orders from anywhere in India?
Yes, we deliver across all regions of India, including metro cities, towns, and remote locations.
How can I contact customer support?
You can reach us via email at pasyglobe@gmail.com, call us at +91 70080 98616, or visit our Contact Us page for more options.
Shipping & Delivery
How long does delivery take?
Standard delivery takes 3-7 business days depending on your location. For bulk orders, delivery timelines may vary.
Do you offer free shipping?
Yes, we offer free shipping on select products and for orders above a certain value. Shipping charges (if any) will be clearly mentioned at checkout.
Can I track my order?
Yes. Once your order is dispatched, you’ll receive a tracking number via email or SMS to monitor the delivery status.
Do you ship internationally?
Currently, we serve customers across India. International shipping options will be introduced soon.
What happens if my order is delayed?
We strive to deliver on time. In rare cases of delay, our customer support will keep you updated and assist you promptly.
Payment Related
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, UPI, net banking, wallets, and COD (Cash on Delivery).
Is my payment information secure?
Yes. All payments are processed through secure, encrypted payment gateways to ensure complete safety of your data.
Can I get a GST invoice for business purchases?
Yes, B2B buyers can request a GST invoice during checkout or contact customer support after placing the order.
Returns & Refunds
What is your return policy?
We offer easy returns within 7 days of delivery for eligible products. Items must be unused, undamaged, and in original packaging.
How will I receive my refund?
Refunds will be processed to your original payment method within 5-7 business days after the returned product is received and inspected.
What should I do if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, please contact our customer support immediately for a free replacement or refund.